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OUR SERVICES

Software Support and Maintenance Services

Maintenance and support services to extend and improve the lifetime of any software solution.
Levinci maintenance and support services cover all IT systems development and support needs to keep everything operating smoothly. Our professionals identify and resolve issues immediately, providing recommendations and follow-ups on how to protect your software from unplanned outages. Besides, our engineers set up monitoring tools to react to any incidents and potential issues timely, resolving them before they are noticeable for users.

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Our Software Application Maintenance Services

As a leading software application maintenance company, we strive to combine the best-in-class application maintenance practices that promote optimal functioning of your business applications to ensure seamless process delivery. Our application maintenance services span from bug issues and task tracking to 3rd party maintenance & more. Take a detailed look into the prominent application maintenance services we offer:

Bug Fixes & Task Tracking

We make sure that your ongoing task goes on and simultaneously fix bugs of the stable software.

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Our support rule by our ticket system

What will we do?

Web Application Maintenance

Levinci experts provide web application maintenance and IT infrastructure support to improve performance, scalability, and portability of mission-critical systems while sticking to specific business requirements of a client.

Mobile Application Maintenance

Levinci offers scalable maintenance solutions for mobile applications to optimize server performance, improve UI/UX, support a larger user base, easily comply with regulatory concerns and more.

Code Refactoring

Our code refactoring services are aimed to improve internal code structures, avoid programming redundancies, streamline class designs, and enhance API implementation.

Application Re-engineering

Levinci provides modernization, upgrade, and migration solutions for legacy apps, including full-time maintenance and support and monitoring for time-sensitive applications.

Devops Solutions

DevOps automate software delivery processes and ensure the scalability and security of large enterprises and startups infrastructure.

System Performance Monitoring

Our experts monitor core applications, hardware and overall system performance to ensure system uptime and avoid the server going down, reaching memory capacity, or a workstation consistently overload.

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Our Guarantee

Item Description Evaluation metrics

Live time
Ensure uninterrupted service
  • Content
Performance
Ensure average user access speed
  • Server respond time
  • Application load time
Security
Ensure data safety
  • Pen test results
  • Security report
Scalability

Make sure the development and update process
goes smoothly and does not affect the system.
  • Upgrade solution
Integration

Make sure the integration services are running
smoothly, if there are updates from these services,
provide a temporary solution to avoid service interruptions.
  • Unavailable service time per month

What will we do?

Infrastructure to the Cloud

Levinci helps organizations to move their systems to the cloud, including databases, file servers, office productivity software, and even telephone service.

3rd Party Maintenance

Our software application maintenance team employs a variety of techniques for identifying issues in your software and providing support services.

Servers Configuration

Our server configuration services include enabling protocols, configuring encryption, configuring the SQL Server Browser service, registering the Server Principal Name, and more.

OS & Server Migration

We review your business IT strategy, existing resources, technologies, and other key aspects for IT transformation.

On Demand Maintenance Team

Our team of professionals with specialization in software maintenance and support is uniquely qualified to address your software challenges and ensure effortless operation.

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Perfective Maintenance

Our team of professionals with specialization in software maintenance and support is uniquely qualified to address your software challenges and ensure effortless operation.

Adaptive Maintenance

Our team of professionals with specialization in software maintenance and support is uniquely qualified to address your software challenges and ensure effortless operation.

Scheduled Maintenance

Our team of professionals with specialization in software maintenance and support is uniquely qualified to address your software challenges and ensure effortless operation.

Outstanding Project

We have served clients globally and completed 100+ projects for them

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Why choose Us?

Each business is unique and unlike any other. We want to provide you with results that follow your vision, target market, marketing objectives, competitive environment and distinctive competencies. We listen. We transform your vision into amazing results. We are confident that our business-oriented approach produces the most compelling and unique creative media, web and application design and marketing solutions. Here’s what we’re proud of that can make your product different:

DevOps and CI/CD Pipelines

Continuous software development encompasses many types of iterative software development, such as continuous delivery, continuous integration and deployment, continuous testing, and continuous deployment. Deployment Automation: The use of automated processes to transfer your applications between testing and production environments is known as deployment automation. This method is dependable and repeatable over the software development lifecycle.

Battle-Tested Support Team

Our team is composed of professionally-trained and highly-talented graphic designers, multimedia producers, programmers/coders, mobile app innovators, web copywriters, and e-marketing experts, who are passionate about their areas of expertise, and bring enthusiasm to each and every project.

Experienced Professionals

We are equipped with experienced professionals in every facet of web design, software development, creative media and marketing. Our team members all share the goal of creating innovative, customized, digital solutions that get results – and ultimately, qualified leads and sales to maximize your ROI.

Trusted by Companies

Some typical customers have used our services for many years.

"As a handicraft manufacturer, we demand not only the most stylish and unique website but also the most user-friendly platform for our valued customers. And Levinci has provided us nothing but an exceptional work."
Ms. Le Ngoc UyenChief Business Development Officer - viettrangcraft.com
Ms. Le Ngoc Uyen
"It's amazing looking back, we worked together for so many years :). Our software product when deployed in practice is very complex and LEVINCI really has met this. Thanks so much for the great job!"
Mr. Dat Jerry NguyenCEO - HarmonyPayment.com
Mr. Dat Jerry Nguyen
"Along with Levinci, we have found a stable and effective system to manage our work with the highest quality."
Ms. Nhu PhamHoang Cam Trading Manufacturing
Ms. Nhu Pham

Ready to Grow Your Business?

Whether you have a budding business idea or you need to make a decision for your company’s IT platform, we will help you define the problem clearly and provide you with a solution to solve that problem.

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